The importance of [showing up] every day. Ive taken different lessons from all the leaders Ive worked for and admired. Morgan developed her passion for global brands early in her career. Senior Vice President, Chief Learning and Development Officer, Catherine Hoovel In 2020, as U.S. Chief Marketing & Digital Customer Experience Officer, she led her team to unleash world-class creative and harness the power of social media with bold, forward-thinking ideas. In this role, she has led several strategic initiatives; from the Future of Work - inclusive of the COVID-19 response and return to office for corporate staff to an HR Transformation to modernize service delivery and improve the employee experience. I did spend time up front providing a framework a list of five things to help guide those decisions: Were all in this together. She is passionate about accelerating growth through marketing with creative, future-led, consumer and data-driven insights. That praise encouraged co-workers to come up with similar innovations, such as ice-skating and rollerblading. 2017 - 2022McDonald's. You know what a good Quarter Pounder should taste like. I stepped up my communication to make sure that our employees understood what our plan was to get through thisbut also to get a lot of feedback. 'https://www.googletagmanager.com/gtm.js?id='+i+dl;f.parentNode.insertBefore(j,f); During their undergraduate days at Duke, Mr. Kempczinski made no secret of admiring Coach K, aka Mike Krzyzewski, whose teams have won five national titles. Ive taken different lessons from all the leaders Ive worked for and admired. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. If you would like information about this content we will be happy to work with you. Corporate Senior Vice President, International Operated Markets. Ian also spent time as Managing Director of McDonalds Ukraine. He has participated in McDonalds Hamburger University curriculum, as well as continuing education opportunities in data and technology. Plus, investors will look "for Chris to set his own vision," said Hottovy. Catherine lives in Illinois with her husband Brian Giffin and their four children. That was the direction that I gave to the system. Every single day [we] were having to make a decision about the business, and we were doing it across 40,000 restaurants in 119 countries, with different regulations and things going on in each individual Market. Before stepping into his current role, Jo led the IDL European Business Unit from 2015 until 2018. Were rolling out this new cooking procedure around the world. For more information on how to manage cookies, please read our cookie policy. Theres nothing more important to my job than making sure McDonalds is as relevant 10 years from now as it is today. After a highly successful tenure, Jill spent seven years outside of McDonalds, building on her deep marketing experience and leading several consumer-focused businesses including Halfords, Marks & Spencer Clothing & Home and Costa Coffee. So, we put about $1 billion of liquidity into the system. Outside of McDonalds, Jon is a member of the Board of Directors for World Food Program USA, a non-profit that supports the mission of the UN World Food Programme to advance the global movement to end hunger. He said he hoped to speak with the victims' parents. When you look at the career progression that people can have in the retail industry and the career progression that people have at McDonalds, its quite remarkable. As the leader of McDonald's USA, Kempczinski participated in a lot of the decisions that fueled the company's turnaround. So you just have to accept the unpredictability and risk as part of the bargain to be a relevant brand today. As CFO, Ian sets financial direction and develops strategies designed to drive sustained, profitable growth for the company and enhance value for stakeholders. He also holds an MBA with honors from The University of Chicago. What does that mean exactly and how will your customers see this come to life? Mr. Kempczinski had barely warmed his chair in the job when the pandemic struck, closing restaurants around the world seemingly overnight. He also received an MBA from Webster University. Corporate Senior Vice President, International Operated Markets, Emilee DeMartino Imagine if we could engage with all of those customers, or even just the majority of those customers, on our app. Theres a rich trove of best practices out there to learn from. This approach led to initiatives such as the Fan Truths strategy and the record-breaking Famous Orders collaborations, resulting in dozens of creative excellence awards. (200003), Boston Consulting Group Working closely with Brunswicks Abu Dhabi and Dubai offices, the Riyadh team advises clients across sectors on areas including financial situations, corporate positioning and issues management. In addition to serving on the McDonalds Board of Directors, he is also a trustee of Ronald McDonald House Charities. According to Fain, the innovative spirit of Royal Caribbean helps him attract executives who are passionate about the job. Were putting ideas out there and getting consumer feedback all the timewere in constant iteration mode. In that same press release, McDonalds announced the companys new CEO was taking the reins immediately. I think weve done a pretty good job over the years of striking that balance. When you travel abroad, do you have any favorite international menu items?When I travel abroad, I embrace the hospitality of the franchisee that Im visiting. When something in the public discourse is relevant to who we are as McDonalds, and frankly where we would be expected to say something, we should lend our voice. It was a great reminder about the embedded cost of complexity in our P&L. In 2015, he stepped into the Chief Financial Officer role for McDonalds High Growth Markets. Chris Kempczinski had been at McDonalds less than five years when he was named president and CEO, in November 2019, rising to the top job after his predecessor was fired for violating company policy on personal conduct. He is a born leader who is multi-talented and come across to many of us as a charismatic leader who plays a major impact on the economic success of the Las Vegas Strip. Brunswick is committed to being the most diverse, equitable and inclusive advisory firm in the world. It wasnt obvious where that complexity was, but now that weve discovered it, were committed to keeping our business simple. By using this website, you accept the use of cookies. Customers want to see that the McDonalds they visit locally matches how we act globally. As McDonalds Executive Vice President and Global Chief Information Officer, Brian Rice manages the technology portfolio and partnerships that are transforming customer and employee experiences and accelerating business growth worldwide. Jo started his McDonald's career as an intern in finance in Belgium in 1992. Steve was at the company for 20 years. So what do you do? Everybody was willing to help you.What is something you learned early on that has carried with you into today? So says Chris Kempczinski, President and CEO of McDonald's Corporation, in this interview with Dr. Lori Esposito Murray, President of the Committee for Economic Development, the public policy center of The Conference Board (CED). Of course, when its no longer a one-way communication, that comes with an added level of risk. Yahoo Finance says McDonald's sources said Kempczinski is a. Through signature campaigns, hes helped advance executive-sponsored programming in the areas that matter most to McDonalds stakeholders, bringing to life the companys values and commitment to communities. Her oversight includes strategies and cross-functional programs relating to food and planet impacts - climate action, nature-based solutions, nutrition, restaurant sustainability, packaging and circularity; and community and people impacts - human rights, corporate philanthropy, youth opportunity and volunteerism. What dont we know? Since joining McDonalds in 2012, Jenny has held a variety of roles related to restaurant and supply chain sustainability strategy and business integration. Mark has also held roles in Global Insights, Global Menu Strategy, and US Strategy & Insights. Ukraine News. (201415), Senior vice president, US grocery Not any of the other sauces; just straight-up ketchup. He earned a bachelors degree with honors from Brown University and lives in Chicago, IL, with his wife, son and daughter. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. Vice President, Chief Sustainability Officer. Morgan was named to the Forbes Worlds Most Influential CMOs list for two consecutive years, rising to #6 worldwide in 2021. Manu is fluent in Dutch, English, French and German. And in many cases, it's that little bit of that odd juxtaposition that creates interest. And were definitely doubling down on those. Everybody recognizes the golden arches. What are your 2021 priorities for staying ahead and nimble?We call them the three Ds: Drive Thru, delivery, digital. Regular chicken nugget or spicy?Ive always liked the regular. Reminding people: Here are the values that have defined McDonalds over the years and, based on those values, heres why were going to make these decisions. About Chris Kempczinski is President-McDonald USA at McDonald's Corp. Quite simply, we commit to use our Scale for Good.All of this is underpinned by our core values, which are the bedrock of our company. Im also a pretty voracious reader, and Im constantly looking for things that could be helpful to me in my role at McDonalds. In addition, Amy is licensed to practice law in Illinois. Catherine also spent two years in Internal Audit working on international market audits. Going forward, we expect that many delivery orders will be placed on our own MyMcDonalds platform, providing us with important data to understand our customers preferences and cravings. Desiree serves on the Board of Directors for DICKS Sporting Goods, Inc. and as a Director for The Partnership, Inc., whose mission is to ensure the economic competitiveness of the Boston area by attracting, retaining and convening professionals of color. We think we can get even fasterand were also thinking about ways that the digital experience might work in drive-thru. McKinsey_Website_Accessibility@mckinsey.com. Thats a good thought exercise to be going through at this time. In this role, he worked closely with our business leaders and franchisees to identify innovative new ideas and best practices to accelerate system growth. https://www.conference-board.org/events/CED-Distinguished-Leadership-Awards-DinnerFor more than a quarter century, the CED Distinguished Leadership Awards ha. 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