21. Sold by kbudgetboutique. It was a great experience. They have a wonderful selection in a variety of colors. Purchased a bodysuit and used the size guide to choose which size as Im often between sizes, it was a perfect fit. Why cant I request a return on your return page? I have to say Ive been shopping with cupshe you a long time even well before Covid. 4) When we receive your package, we will process your refund as soon as possible. 3. The quality of their suits for the price is what has me coming back. We do not offer Freight To Collect (FTC) services for returns. Great quality material and construction. 2) Once we reply to your request, you will receive refund options. The suits were exactly as pictured and were very nice quality. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. Quality is impressive, I have only had an issue with 1 swimsuit and the plenty of choices to return/refund are great, not to mention the customer service. They also have a large selection of styles. Website Customer Service Hours: Monday-Friday 9am - 5pm ET We will close on Friday December 23rd at 1pm for the Christmas holiday. Sizing was accurate. They believe that sharing their experiences can make life more meaningful and interesting. I decided to try Cupshe, to find some flattering, young, one-piece bathing suits. If you plan to shop online, you have a good chance to buy on sale. The sizing is a little off, but that's to be expected. Coupons is very simple to use, which is for the convenience of consumers. Thank you!. 3. *Please note that we don't accept returns after the 30 day timeframe. If I purchased my order with a coupon, can I still return or exchange it? I ordered a dress for an upcoming wedding which was to small. The return and shipping out a new dress was easy and fast. was posted on Apr 5, 2022. When will my order be shipped? Love the quality of the clothes especially my dress. I'm very happy I decided to buy from Cupshe because now I no longer have to look for another suit at all this year. Can I exchange for a smaller/bigger size? Inclusive and accurate sizing. Make a hotline appointment We will call you back on the time you choose Submit a ticket We will get back to you within 24 hrs Need help? For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. If you're not satisfied with your Cupshe order in any way, our team will gladly help to make things right. First of all, you can check for Cupshe sales and promotions. Email to customercare@cupshe.com Submit a ticket We will get back to you within 24Hrs. A return has already been requested for the same order. Once you're logged in, go to the 'Order History' tab to see your order's status and track its progress. Awesome return policy with great customer service agents. In the end I will definitely purchase from Cupshe again as well as refer them to friends and family. CUPSHE Women's One Piece Swimsuit 9.05. I contacted customer service, received a credit then ordered a small. privacy policy. privacy policy, See our 12. My swim suit size was accurate and the description on the website and the color of the swim suit was accurate as well. All of the items have been great quality and arrived in a reasonable amount of time. Purchased two suits. Ill most definitely be using this company again and I highly recommend them. Cupshe is always easy to order from. How do I submit a return or exchange request? Thank you for your patience and understanding. Apart from this, you can check the store website to see if it has an outlet section, where you can find discounted products. Press Contact; Explore. Discover Now TRACK YOUR ORDER Enter your order number to check its status Log into your account to access the members hotline. We apologize for any inconvenience. We will get back to you as soon as possible. Cupshe is my place to go for swimsuits !!! Sounds great, right? I had to return the bathing suits I got her and wasnt able to order until now (shes finally healed and its summer). Great products. I will definately order again and would reccomend to others. This company has no customer service. Additionally, extreme inclement weather can cause delays in deliveries as well, so please wait patiently. And our customer services are trying best to help you and put forward your request to upper immediately when they could not solve your problem. Very good quality and very satisfied with the service. One of the dresses I purchased unfortunately didn't work out. In general, Cupshe covers customs duties for most orders. MORE+. What do I do? It doesn't feel thin or look cheap. How long do I have to return a purchase? I love everything about Cupshe. Really great quality, honestly wont shop anywhere else! I even told family members about my great experience with cupshe. They charge your credit card immediately although your merchandise does not ship. UK based and honestly cany fault this site. ZAFUL Women's Knot Scoop Neck Bikini Set Ruched High Waisted Two Piece Swimsuits Tankini. This is required for return or exchange. | Read 101-120 Reviews out of 6,091 If your order contains pre-order marked items, that means that the item is sold out and will take days to get restocked. terms of use The brand often runs sales and promotions that can save you money on your purchases. I will definitely purchase from Cupshe again. Please note that purchases made with coupons cannot be returned or exchanged. They all fit perfectly except one. Thank you Cupshe for making beautiful swimwear for all body types. Allow 2-3 business days for the delivery status to show. The quality is amazing, while the prices are extremely reasonable. Limited Time. Cupshe has been my go to place for swim attire for several years now. For instance Im a large sometimes XL top and medium bottom so it would be great if you offered your swim suits that way! Prices are fair, styles are great. Recommend with Cold Water. Submit a complaint and get your issue resolved. I have now reordered. If you want cheaper beach wear then you can't expect amazing quality. terms of use 3.Are there any items excluded from the return policy? FAQs Order related Can I cancel or change my order? Date of experience: 16 May 2016. Share now and start earning! No response. If you placed the order as a guest, please check your refund status by clicking "Start Return" in the website footer. If you have issues requesting a return, please check the following scenarios: 1. What a beautiful swimsuits! 2023 HotDeals.com, All rights reserved. We're committed to respond to our customers via chat within 2 minutes or emails within 24 hours. Get Free Gift With 1 Select Item Order. Dear customer, thank you for your affirmation of our Cupshe. The items that I ordered arrived promptly and were of good quality. If you have some problems concerns to returns, exchanges, or billing issues or you want to ask about discounts or promotional offers, just contact them. We can accept your refund request if youve received your pre-order items within 30 days upon delivery. Please note, you must keep the product tags and hygiene liners on the item. You can have great product, but it's your customer service that keeps a loyal customer. Coupons is very simple to use, which is for the convenience of consumers. 5. I had one point of tension when I was not able to apply coupon codes that were provided to me from a previous return and then a brief experience with what I would consider to be mildly unprofessional customer service reps. Go to here and use your order number to track your package. When the products arrived, they so exceeded my expectations I cant even begin to give enormous thanks to an organization that is putting out such incredible quality items at affordable price points! If you have any other questions, please contact our customer service team via the Contact Us page. Secondly, if you don't know clearly about our promotions, please do send our customer support an email at customercare@cupshe.com or contact us via live chat and our team will get this resolved for you. We ordered the one piece in the incorrect size. New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Absolutely love the Estelle Shimmery Back Hook Bikini. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. What happens if a refund goes to a closed/cancelled account? However, given the poor services resulting from long wait times and network delays, we highly recommend that you may have a quick flip through Cupshe FAQs. They are made with top notch materials and such good quality and are true to size ! Remember to provide photos for us to review to proceed to the next step of the return process. It's that simple! Please follow our return process so we can help you out as quickly as possible. Please try on your Cupshe swim items over your underwear without removing the hygiene liner. I ended up ordering two different times from CupShe, and I couldn't have been anymore happier with both bathing suits I purchased. We have sent you an email with some solutions. Need to make a return? Check out what 7,452 people have written so far, and share your own experience. Really quick postage as well. I was on chat and all went well. Stay away from this company. Stop sitting on the fence, just take action and enjoy the discount. 17. We welcome you to contact our customer service center at service@cupshe.zendesk.com to arrange a returning or exchange. Marco was the best! Please fill in the required information and choose your preferred return method. See our Refunds are issued to your original account or as a CUPSHE Cash Coupon**, which can be used as store credit. The mesurement we're right, the comments. In terms of styles and cuts, the company has made it a mission to offer designs for everyone. Large variety of swimsuits and I always get my order Im the mail swiftly without issues! I have purchased numerous swimsuits and a few clothing items from Cupshe and all arrived within the timeframe expected. Sold by jessiedurbin9. If you are not satisfied with your first call, you can make use of the information you receive from the call to identify where the miscommunication is. Check your confirmation email to see if your order will arrive in multiple packages. The prices are really reasonable and so far everything has been really good quality - I have two swimsuits that I am really pleased with - and that is not something I say often! Then you can choose to call back or reach out via Cupshe social media platforms. Ordered lots from this company. First of all, you need to find out if the item is eligible for an exchange. Quality material and sizing was pretty spot on. Read More. privacy policy, See our The latest review No delivery. We can only issue refunds to the original form of payment, so if your card closed or canceled, you will need to contact the bank directly for further information. We currently do not accept return methods other than our standard return procedure. Jan. 1, 2023. Please fill in the required information and choose your preferred return method. The competitions prices and suits don't compare! Once we receive the return package and determine that it's eligible for a refund, you can refer to the following chart for an estimated timeframe on when to expect to receive your refund: *If you do not receive a credit to your account within timeframe mentioned above, please contact the issuing bank of your credit card. Cupshe is the best company to purchase swimwear from. I absolutely love them all. They quickly resolve my issue on the one bikini that didnt fit right. Purchases made with coupons/store credit cannot be returned or exchanged. 4. I definitely recommend shopping with Cupshe!! New User Exclusive Offer: Extra 15% OFF Sitewide OR Free Shipping. Ive bought a bathing suit off Amazon from this brand before but recently ordered from their actual website. We will resume normal business hours on Tuesday December 27th. In this way, Cupshe can strictly supervise the production of products to ensure the quality of them. Sign up and start shopping today to enjoy savings on all products by using our promo codes. without changing your browser settings you agree to their use. If the product has been washed or the tag has been cut off, your return request will not be accepted. Get ready to see some cute styles heading your way! I ordered two bathing suits (a tankini set, and a one piece). Here is how their fraudulent business works. Extra 15% Off $69+ [Subscribe to Get Code] The brand offers a rewards program that lets you earn points for every dollar you spend online and at retail stores. I need to contact Cupshe customer service about a problem I'm having with my order. Unfortunately I had trouble tracing my order but it arrived sooner than I expected, so I am very very happy with the service. Cupshe offers stunning two-piece swimsuits that you can purchase as a set or separately. Click here to download IOS, and click here to download ANDROID! * Note: We currently are unable to offer a free returns service, so return shipping must be made at your own cost. See our Will continue to order all my summer and vacation swim wear from this company. Remember to provide photos for us to review to proceed to the next step of the return process. 3. monetization. Right now, 15% Off Orders $69+ any orders . Refer a friend and earn rewards! 1. Reply from Cupshe Mar 19, 2018 Sorry for your inconvenience. Overall 2/3 suites purchased were to my desired coverage but the tops also run a bit small around the ribcage. If you are unsure, you can clarify with our Customer Care Team to ensure you are buying a legitimate Cupshe item. Fast shipping. Share now and start earning! My overall cupshe experience was amazing! Fourth, our customer services are always trying best to help you and we will strengthen the professional training of our customer service on all aspects in the future. I bought beautiful cover ups too. Fast shipping (came in sooner that expected) and great quality products. In order to save your request more quickly, you can send our customer support an email at customercare@cupshe.com or send message to us and our team will get this resolved for you. If you feel motivated, then just act now! and Must Be Member.. With it, saving Free Shipping is so close. What's the next step? Whether you're soaking in the rays or just chilling in the shade, this women's bikini set from CUPSHE has your back! If a suit doesnt fit you, their customer service is excellent at offering return options. So you need to act fast. We use cookies to give you a better shopping experience. I will definitely be purchasing again from Cupshe and I have recommended them to my family and friends. and Shipping costs vary depending on location and shipping method selected. Enjoy $5 Off $65+ Orders. Each swimsuit that I have purchased from your website has been great. Once the package is received your return will be completed. You can ask the customer service team or check the return and exchange policy on the website by yourself. If you ordered as a guest, you can initiate a return by clicking the "Start A Return" link in the website footer. All of them are so cute! privacy policy, See our They are one of my favorite online retailers. The order has been shipped via S.F. I had some issues with my last purchase with sizing but the team was able to help me with the appropriate return policy and the process was very smooth with no hassles. Yesterday, I contacted CUPSHE customer service via email and phone call (no one answered the call) and I recieved a very unhelpful automated email. Be the first to know every sale and access to exclusive deals. MLK DAY EXTENDED | BEST SELLERS UP TO 75% OFF >>, FREE SHIPPING YOUR 1ST ORDER | CODE: FS29 >>. Thanks Cupshe.com, I will defiantly recommend your products and order again. Please check it at your convenience. Can I return the item to your warehouse, office, or physical store? You've come to the right place. Prices on Cupshe.com are listed in USD. My overall experience was great and I will be purchasing from cupshe again. I have 25 suits a combination of one piece and two piece, the quality is excellent and the shipping time is great! To begin, I had a great experience with my purchase process. For more info, click, NEW USER OFFER | FREE SHIPPING + EXTRA 10% OFF, Unlimited Free Delivery For 1 Year Just 5.99, Subscribe & Get Extra 10% Off/Free Shipping. 2) It is your responsibility to ensure that your credit card account is not closed or canceled. Top: V-neck, removable cups, adjustable straps. 53. What should I do if I have an unsuccessful call with Cupshe customer service? Ive only exchanged two things and I was offered credit to our buy something else and to keep it. We're happy to help you exchange for the right size within 30 days of the delivery date. However, the sizing for plus size runs small. Offers like Cupshe special offer Up to 20% off don't come around every day. If we made a mistake and sent the wrong item, don't worry - we'll make it right! CUPSHE support was extremely helpful and reissued the coupon. 3) You'll need to ship your item(s) to the return address provided, then share the shipment tracking information with us. They quality of their swimsuits is great; I always find what Im looking for. 3) If you card is lost or stolen but you need a refund, please let us know as soon as possible. Get ready to see some cute styles heading your way! 7. See our Incase you receive a damaged or defective item, please get in touch with us and we'll try and sort it out for you as soon as possible. 2. Please contact us with an image of the items you received and the shipping slip on the original package. Once we've received your returned package, we'll take care of the rest and process your refund asap. 1. All return requests must be initiated within 30 days your package has been delivered. terms of use GO TO cupshe.com Overview Contact Info Coupons FAQ Customers About Cupshe 3. Discounts cannot be used in conjunction with another promotion. I also had a great experience with the return process. Bottoms: Elastic waistband, low rise waistband. Get ready to see some cute styles heading your way! I got the wrong size! I was really pleased and impressed with the efficiency customer care. Use this guide to learn more about sizing and everything Kohl's has to offer in women's fashion. You can sign up for the Cupshe Rewards program. Consumers satisfied with Cupshe most frequently mention customer service, bathing suits and great quality.Cupshe ranks 68th among Women's Clothing sites. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Only $49.00 more to get them FASTER & FREE in US ! The costumer service was excellent. Their purpose remains the same all along, which is to make sure that consumers get the best products they want. What payment methods does Cupshe accept? It's NOT free returns. Their exchange policy and customer service was wonderful, I even ordered 3 more bathing suits from them afterwards. I am a bot, and this action was performed automatically. I love them all. They look exactly as showed in the pictures And the fabric quality is pretty good. Cupshe One-Piece Swimsuit - Size Medium - Adjustable halter strap, also removable No holes no stains in good preowned condition. Yes, you can cancel or change your order BEFORE it is shipped. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. The entire experience was excellent. We ordered three swimsuit. I had to return a dress and did so with no issues. I used the chat icon in the bottom right corner and had all of my questions answered quickly. My favorite is the highwaisted cheeky bikinis! To calculate the shipping cost for your order, please visit. Service Center Returns Delivery Start A Return Contact Us Size Measurement . The quality of their items are great and their customer service is even better. I received the wrong item. Get ready to see some cute styles heading your way! No response. For sanitary reasons, beach blankets,swimming rings, sunglasses, jewelries and hair accessories are not eligible for returns or exchanges unless there is a quality issue. This review was chosen algorithmically as the most valued customer feedback. All of the suits arrived and were as described and pictured on the website. The two bathing suits I got are high quality, soft, and fit well. Get budget savvy with Cupshe Coupons on January. Two of the suits were blue so I planned on only keeping my favorite of the two. You can also go to to sign up for membership rates. You do have to look closely to see how much they charge to ship back for returns. We are deeply sorry for your unpleasant shopping experience here, if any dissatisfied item, please contact our customer service center at service@cupshe.zendesk.com. Shipping was incredibly quick so that was definitely a plus for me. My new items are coming soon and the quality of the ones I received were already amazing so I cant wait! I love cupshe bathing suits. Finding the perfect fit and size for women's clothing requires basic measurements of your chest, waist, hips and inseam. FABRIC & CARE. You will be required to reply with your selected refund option in order to proceed. The only thing I was would change is that you offer mix n match sizes. Service 123. They give you fake expedited shipping. 3. Are there any items excluded from the return policy? Express. Please note that purchases made with coupons can not be returned or exchanged. privacy policy. Great experience. 2) Product name or SKU number (you can find this in your confirmation email). and Your order has shipped in multiple packages. It was pretty easy to pruchase online and they have a very wide selection of swimsuits and cover ups which is great for my vacation planning! 3. Whats great is that all my swimsuits fit true to size!! Return instructions will be replied once receive your request. By continuing to use our services or create an account on our website, you agree to our Privacy Policy and Cookie Policy. The customer is responsible for all return shipping fees. Love this website! Get Sweet Perks + Exclusive Offers + Members Hotline! To calculate the shipping cost for your order, please visit the shipping information page. I ordered the wrong size and asked for an exchange they made it so simple. 35 That's it! $3 discount Take $3 off your Cupshe purchase thanks to this fantastic Coupon GET CODE Used 26 times Always active Details Shipping is super fast, and the clothing is true to size. Ship your item to designated address and give us the documents related to the return following our return instructions. How can I apply a promo code or use a Gift Card? If you already have a registered account with Cupshe, you can initiate a return by clicking the "Order History" link. Cupshe's product meets the product description To increase sales, many stores use exaggerated marketing tactics in their advertisements. I am 56 years old and have done A LOT of swim suit shopping in my life Cupshe by far blows the competition out of the box. Please try again. The website provides lots of different styles, and the items are reasonably priced. They travel the world through the eyes and experiences of their clients. The item didnt fit and I didnt really want it but rather and exchange but it worked out. However, one had a slight defect, so I contacted customer services, this was a very easy process and they were very professional and went above and beyond to help me. Love the options. Buy on Amazon: 6: luvamia Women's Two Pieces . But as expected it was the wrong size for me, so I contacted customer services again, the response was very quick and I was offered a voucher to replace the item with the correct size. Please note the return label is only valid for 21 days after the approval of our Customer Care Team. We use cookies to give you a better shopping experience. HotDeals uses cookies from third-parties or affiliate networks to See our If you want to check on the status of your order at cupshe.com, start by logging in to your account. Cupshe customer service is contacted for a bunch of reasons. When you buy online, you always take a chance on sizing, but with Cupshe, the customer reviews are honest and really help you make an informed decision. Buy on Amazon: 3: CUPSHE Women's V Neck One 9.90. 3. Please print the label and tape it on your return package. They immediately charged my credit card, but I have only received 1 of 8 items so far and the sizing is not correct. SacBee Free Coupons and Promo Codes for Cupshe. There are some issues I would liked to be resolved. We appreciate your understanding. So you need to act fast. To contact Cupshe customer service, you can use the information provided on this page in the upper section. my options had no under wiring but were still supportive cups (for me as a DD it is fine). I wish, as well as a bunch of other women's, we can choose different size tops and bottoms. First time customer. Buy on Amazon: 4: EastElegant Women's Nursing Swimwear One 9.60. Cupshe.com Shipping & Delivery Time in the US. terms of use I have been happy with shipping and service and adorable swim suits!!!!! privacy policy. Claim it and get a lot of features. Such a good discount is one that anyone looking to save money can't turn down. Limited to Members is prepared for you. Will purchase from this website again. Very good quality suits. Read honest and unbiased product reviews from our users. If you wanna initiate a return, please clicking ", Free Expedited Shipping On your 1st Order, We use cookies to provide the best possible user experience and also to ensure the relevance of Cupshe ads you see on other sites. 13 Feb 2016. Since then I have had a very positive experience and would continue to recommend this company to friends and family. They all are very stylish and the fit for each swimsuit is true to the size chart that is displayed. What an amazing product. 20% Off $129+ Store-wide at cupshe.com applies to bills generated on . Thanks for ordering from cupshe.com. How can I get the refund for my return? Customer Service - Call Centre; Customer Service - Customer Facing; Other; . I ordered 3 bathing suits. Jun 13, 2016. Oops, subscription failed, please try again. You can either call or email them directly. At HotDeals.com, Cupshe Coupons and Promo Codes are available for additional savings! Sold by heather6162014. First time ordering. Oops, subscription failed, please try again. One fit great, the other not so much. Gift cards and items marked as flash sales, final sales & special sales are not eligible for returns or exchanges and will not be refunded. Cupshe responded immediately to my questions and requests. To find your order number, it is found in the order confirmation email that was sent to you after you completed your purchase. I have ordered from Cupshe for quite a few years now! It was easy.
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cupshe customer service email